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  1. Chat Solution
  2. CSN-1011

Agent can't perform any action when activeMQ is down.

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Details

    • Bug
    • Status: Resolved
    • Minor
    • Resolution: Fixed
    • chat 3.6
    • chat 3.7
    • None
    • None
    • CRM Connector (CRMCONNECT)
    • Sprint 8 CTI 4 Jul - 17 Jul

    Description

      • The agent doesn't get any notification messages when active goes down 
      • If the agent can't perform any action when ActiveMQ is down the button should be disabled until ActiveMQ restore 

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          is caused by

          Story - Created by Jira Software - do not edit or delete. Issue type for a user story. CSN-867 [socketIO] Implement server side acknowledgement

          • Major - Major loss of function.
          • Resolved
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CSN-1010 Chat is missing in following scenario

          • Critical - Crashes, loss of data, severe memory leak.
          • Resolved

          Activity

            People

              rizwan.mahmood Rizwan Mahmood
              faisal.nawaz Faisal Nawaz (Inactive)
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              Dates

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                Updated:
                Resolved:

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                  Time Spent - 45 minutes
                  45m