[CSN-1050] Message count is not being shown during multiple active chat... - Jira

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Details

Type: Bug
Status: Resolved
Priority: Minor
Resolution: Done
Affects Version/s: chat 3.6
Fix Version/s: chat 3.7
Component/s: Agent Gadget
Labels:
- docker
- openshift

Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 6 CTI 12 Jun - 19 Jun

Description

Agent is having multiple chat (e.g. 3 chats and current on chat 2)

Another chat request comes up (4th one) having multiple messages/sms in it.

Agent waits for few seconds and accept the chat

4th chat doesn't display messages count in it.

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Assignee:: Faisal Nawaz (Inactive)

Reporter:: Jehanzeb Riaz

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 14/Apr/19 7:38 PM

Updated:: 20/Jun/19 5:03 PM

Resolved:: 20/Jun/19 5:03 PM

Time Tracking

Estimated:

Not Specified

Remaining:

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Logged:

2h 10m