[CSN-1072] Chat history for web chat is not being maintained. - Jira

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Type: Bug
Status: Resolved
Priority: Major
Resolution: Done
Affects Version/s: chat 3.6.1
Fix Version/s: chat 3.7
Component/s: Chat Server
Labels:
- docker
- openshift

Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 7 CTI 20 Jun - 3 Jul

Description

Login a web chat request and have a conversation between agent and user

End chat

Send a web chat request with same details (i.e. same phone number)

Chat history is not being maintained.

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Assignee:: Jehanzeb Riaz

Reporter:: Jehanzeb Riaz

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 15/Apr/19 2:59 PM

Updated:: 26/Jun/19 3:29 PM

Resolved:: 26/Jun/19 3:29 PM

Time Tracking

Estimated:

Not Specified

Remaining:

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Logged:

2h 45m