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  1. Chat Solution
  2. CSN-1073

After comm-server restart Agent is unable to change it's state

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    • CRM Connector (CRMCONNECT)
    • Sprint 5 CTI 23 May - 5 Jun

    Description

      Agent is logged in

      Comm-server restarted

      Agent is unable to change it's state.. 

      Issue occurs on both OpenShift and Docker based setup

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          is caused by

          Bug - A problem which impairs or prevents the functions of the product. CSN-1079 Multiple Components Failover --> Chat is getting missed in following scenario

          • Critical - Crashes, loss of data, severe memory leak.
          • Resolved

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              nabeel.ahmad Nabeel Ahmad
              jehanzeb.riaz Jehanzeb Riaz
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                Resolved:

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