Details
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Bug
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Status: Resolved
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Major
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Resolution: Won't Do
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chat 3.6, chat 3.8, chat 3.8.3, chat 3.8.1, chat 3.8.4
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None
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CRM Connector (CRMCONNECT)
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Sprint 8 CTI 4 Jul - 17 Jul, Sprint 9 CTI 18 Jul - 31 Jul, Sprint 10 CTI 1 Aug - 14 Aug, Sprint 11 CTI 15 Aug - 28 Aug, Sprint 12 CTI 29 Aug - 11 Sep, Sprint 13 CTI 12 Sep - 25 Sep, Sprint 20 CTI 19 Dec - 1 Jan, Sprint 23 CTI 30 Jan - 12 Feb, Sprint 25 CTI 27 Feb - 11 Mar, Sprint 26 CTI 12 Mar - 25 Mar, Sprint 27 CTI 30 Mar - 13 Apr
Description
Send an SMS chat request and accept it from agent1
Send a web chat request with some other number and accept it via agent2
Now Agent 2 add Agent1 in web chat
Message from SMS chats with Agent1 are being shown in chat 2
