[CSN-1486] customer gets message twice "Please wait, We are finding an agent for you" on sending message - Jira

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Details

Type: Bug
Status: Resolved
Priority: Minor
Resolution: Fixed
Affects Version/s: None
Fix Version/s: chat 3.8
Component/s: Customer Gadget
Labels:
- IAM

Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 7 CTI 20 Jun - 3 Jul, Sprint 8 CTI 4 Jul - 17 Jul, Sprint 9 CTI 18 Jul - 31 Jul
Epic Link:
Product Bugs Phase 1

Description

hybrid chat is true and direct hand off is false

customer sends message

customer gets same message two times

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People

Assignee:: Omar Iqbal (Inactive)

Reporter:: Faisal Nawaz (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Dates

Created:: 21/Jun/19 12:11 PM

Updated:: 21/Aug/23 1:08 PM

Resolved:: 19/Jul/19 5:48 PM

Time Tracking

Estimated:

2h

Remaining:

2h

Logged:

Not Specified