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  1. Chat Solution
  2. CSN-1506

EWT is not being updated after configured time...

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Details

    • Bug
    • Status: Resolved
    • Major
    • Resolution: Done
    • None
    • chat 3.7
    • Customer Gadget
    • None
    • CRM Connector (CRMCONNECT)

    Description

      EWT_DELAY=3

      EWT time is not being updated after 3 seconds.

      e.g. Initial EWT is set as 20.. it will remain as 20 however it should be updated as configured time i.e. 3 seconds

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          Story - Created by Jira Software - do not edit or delete. Issue type for a user story. CSN-1129 Queue Position and Estimated Wait time

          • Major - Major loss of function.
          • Resolved

          Activity

            People

              rizwan.mahmood Rizwan Mahmood
              jehanzeb.riaz Jehanzeb Riaz
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              Dates

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                Updated:
                Resolved:

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