[CSN-1511] Customer Gadget --> EWT and Position is being shown as 0 if the chat is being sent to agent... - Jira

XML

Word

Printable

Details

Type: Bug
Status: Resolved
Priority: Minor
Resolution: Done
Affects Version/s: None
Fix Version/s: chat 3.7
Component/s: Customer Gadget
Labels:
- optional

Account:
CRM Connector (CRMCONNECT)

Description

Comm-Server configuration (Max_Tasks=1)

Initiated a chat request

EWT=0 and Position=0 is shown on customer gadget

Attachments

Activity

People

Assignee:: Rizwan Mahmood

Reporter:: Jehanzeb Riaz

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Dates

Created:: 22/Jun/19 5:07 PM

Updated:: 28/Jun/19 7:14 PM

Resolved:: 28/Jun/19 7:14 PM

Time Tracking

Estimated:

Not Specified

Remaining:

Not Specified

Logged:

1h 5m