[CSN-1540] Deployment--> It has been observed multiple times that chat request doesn't go to agent unless you restart MRE after deployment - Jira

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Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 10 CTI 1 Aug - 14 Aug, Sprint 11 CTI 15 Aug - 28 Aug, Sprint 18 CTI 21 Nov - 04 Dec, Sprint 21 CTI 2 Jan - 15 Jan, Sprint 24 CTI 13 Feb - 26 Feb, Sprint 25 CTI 27 Feb - 11 Mar, Sprint 26 CTI 12 Mar - 25 Mar, Sprint 27 CTI 30 Mar - 13 Apr
Epic Link:
Product Bugs Phase 4

Deploy Hybrid Chat

Apply License

Search and same user in UMM as well as in MRE-UI

Initiate a chat request

Agent doesn't get any chat request...

Restart MRE

Re-login agent

Initiate a new chat request

Chat request won't come

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