[CSN-1547] Issues in Reporting DB - Jira

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Details

Type: Bug
Status: Resolved
Priority: Major
Resolution: Fixed
Affects Version/s: None
Fix Version/s: chat 3.8
Component/s: None
Labels:
- IAM
- mandatory

Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 7 CTI 20 Jun - 3 Jul, Sprint 8 CTI 4 Jul - 17 Jul, Sprint 9 CTI 18 Jul - 31 Jul
Epic Link:
Product Bugs Phase 1

Description

In some cases wrong value(Null) is being dumped in database.
In agent's state table data is being two times in some cases. Further screenshots are attached with bug. These all cases are need to be investigated

Attachments

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reporting-1.png
151 kB
24/Jun/19 8:55 PM
reporting-2.png
155 kB
24/Jun/19 8:55 PM
reporting-3.png
156 kB
24/Jun/19 8:55 PM
reporting-4.png
147 kB
24/Jun/19 8:55 PM
reporting-5.png
156 kB
24/Jun/19 8:55 PM
reporting-6.png
149 kB
24/Jun/19 8:55 PM
reporting agent-state.png
153 kB
24/Jun/19 8:55 PM

Issue Links

relates to

CSN-1627 Reporting Issue -> Wrong values are being shown in reporting db. See attached screenshots

Resolved

Activity

People

Assignee:: Faisal Nawaz (Inactive)

Reporter:: Faisal Nawaz (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Dates

Created:: 24/Jun/19 9:00 PM

Updated:: 21/Aug/23 1:07 PM

Resolved:: 24/Jul/19 2:14 PM

Time Tracking

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1d 15m