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  1. Chat Solution
  2. CSN-1572

MRE--> Created Queue and configured it... Chat won't come to agent unless we restart MRE

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Details

    • Bug
    • Status: Resolved
    • Major
    • Resolution: Fixed
    • chat 3.8
    • chat 3.9
    • None
    • CRM Connector (CRMCONNECT)
    • Sprint 10 CTI 1 Aug - 14 Aug, Sprint 11 CTI 15 Aug - 28 Aug, Sprint 12 CTI 29 Aug - 11 Sep, Sprint 13 CTI 12 Sep - 25 Sep, Sprint 14 CTI 26 Sep - 9 Oct

    Description

      Create a queue in MRE-UI and configure it as per user guide

      Initiate a chat

      Chat won't come to agent unless you restart MRE

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              faisal.nawaz Faisal Nawaz (Inactive)
              jehanzeb.riaz Jehanzeb Riaz
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              Dates

                Created:
                Updated:
                Resolved:

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