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  1. Chat Solution
  2. CSN-1587

AGENT_ALIAS=FirstName is configured in chat server but Agent full name is showing to customer in activity message . See attached screenshot

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Details

    • Bug
    • Status: Resolved
    • Trivial
    • Resolution: Fixed
    • None
    • chat 3.7
    • None
    • CRM Connector (CRMCONNECT)
    • Sprint 7 CTI 20 Jun - 3 Jul

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          rizwan.mahmood Rizwan Mahmood
          faisal.nawaz Faisal Nawaz (Inactive)
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