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  1. Chat Solution
  2. CSN-1939

[WhatsApp Channel] Agent messages are not being sent to the customer

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Details

    • Bug
    • Status: Resolved
    • Major
    • Resolution: Done
    • chat 3.8
    • chat 3.9
    • None
    • None
    • CRM Connector (CRMCONNECT)
    • Sprint 9 CTI 18 Jul - 31 Jul, Sprint 10 CTI 1 Aug - 14 Aug

    Description

      • SMS-Connector is running on http 
      • Customer initiate chat request from whats app channel
      • Agent accepts chat request
      • Agent's messages are not being sent to customer 

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              omar.iqbal Omar Iqbal (Inactive)
              faisal.nawaz Faisal Nawaz (Inactive)
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                Resolved:

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                  4h 45m