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  1. Chat Solution
  2. CSN-1909 Load Test Phase 1
  3. CSN-1950

Echo Agent --> Doesn't support history messages so doesn't handle Fail-over scenario

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Details

    • Story Bug
    • Status: Resolved
    • Blocker
    • Resolution: Fixed
    • None
    • None
    • Echo Agent
    • CRM Connector (CRMCONNECT)
    • Sprint 16 CTI 24 Oct - 6 Nov, Sprint 17 CTI 7 Nov - 20 Nov, Sprint 18 CTI 21 Nov - 04 Dec, Sprint 19 CTI 05 Dec - 18 Dec, Sprint 21 CTI 2 Jan - 15 Jan, Sprint 22 CTI 16 Jan - 29 Jan, Sprint 23 CTI 30 Jan - 12 Feb, Sprint 24 CTI 13 Feb - 26 Feb, Sprint 25 CTI 27 Feb - 11 Mar, Sprint 26 CTI 12 Mar - 25 Mar, Sprint 27 CTI 30 Mar - 13 Apr, Sprint 28 CTI 15 Apr - 28 Apr, Sprint 29 CTI 4 May - 15 May

    Description

      Echo Agent is logged in and receiving messages

      Restart chat server

      Echo Agent will join the conversation but no more message will come to echo agent (normal agent works fine in this case)

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            rizwan.mahmood Rizwan Mahmood
            jehanzeb.riaz Jehanzeb Riaz
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            Dates

              Created:
              Updated:
              Resolved: