[CSN-1960] Those agents whose "MRE_agent" role is not assigned, show in transfer/conference list - Jira

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Details

Type: Bug
Status: Resolved
Priority: Minor
Resolution: Fixed
Affects Version/s: chat 3.8
Fix Version/s: chat 3.9
Component/s: None
Labels:
None

Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 17 CTI 7 Nov - 20 Nov
Epic Link:
Product Bugs Phase 1

Description

Chat is active on agent-A

Agent-B is in Ready state (Mre_Agent role is not assigned to agent-b)

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Activity

People

Assignee:: Rizwan Mahmood

Reporter:: Faisal Nawaz (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 4 Start watching this issue

Dates

Created:: 26/Jul/19 6:07 PM

Updated:: 13/Dec/23 8:26 PM

Resolved:: 06/Oct/19 12:00 PM

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50m