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  1. Chat Solution
  2. CSN-1980

Inactivity message doesn’t show properly on the Android app

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Details

    • Bug
    • Status: Resolved
    • Major
    • Resolution: Fixed
    • chat 3.8
    • chat 3.9
    • None
    • None
    • CRM Connector (CRMCONNECT)
    • Sprint 9 CTI 18 Jul - 31 Jul, Sprint 10 CTI 1 Aug - 14 Aug, Sprint 11 CTI 15 Aug - 28 Aug, Sprint 12 CTI 29 Aug - 11 Sep, Sprint 13 CTI 12 Sep - 25 Sep, Sprint 14 CTI 26 Sep - 9 Oct

    Description

      This issue is occurring when i test on android with slow internet. Inactivity timeout set to 1 mint

      -----------

      Expected 

      Inactivity message shown after 60 sec 

      Actual

      Inactivity message is being shown after 30 sec

        

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              faisal.nawaz Faisal Nawaz (Inactive)
              faisal.nawaz Faisal Nawaz (Inactive)
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                Updated:
                Resolved:

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