[CSN-1981] Agent Gadget-> Unable to login an agent when all Credentials & Extension are OK. - Jira

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Details

Type: Bug
Status: Resolved
Priority: Critical
Resolution: Fixed
Affects Version/s: chat 3.8, chat 3.8.3, chat 3.8.1, chat 3.8.4, chat 3.8.5
Fix Version/s: chat 3.9
Component/s: Agent Gadget
Labels:
None

Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 14 CTI 26 Sep - 9 Oct
Epic Link:
Product Bugs Phase 1

Description

Username, Password and Extension(which is running) are Ok but still getting an error 'invalid device'. Don't know the scenario

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2019-09-18_12-36-13.png
18/Sep/19 12:39 PM
120 kB
Faisal Nawaz
agent not logging.jpg
30/Jul/19 11:48 AM
123 kB
Asad Raza

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Assignee:: Awais Aslam

Reporter:: Asad Raza (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 30/Jul/19 11:49 AM

Updated:: 13/Dec/23 8:26 PM

Resolved:: 05/Oct/19 2:58 PM

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