[CSN-2039] Customer Gadget->If chat is initiated with same number again and again while there is no agent available. The activity* message shows and chat doesn't end instantly. - Jira

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Details

Type: Bug
Status: Resolved
Priority: Minor
Resolution: Fixed
Affects Version/s: None
Fix Version/s: chat 3.9.1
Component/s: Customer Gadget
Labels:
- UX

Account:
CRM Connector (CRMCONNECT)
Epic Link:
PTCL Change Requests Phase 1

Description

*Do you have any queries? Your chat session will be ended automatically.

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chat not ended.jpg
31 kB
04/Oct/19 6:32 PM
no agent still query.jpg
38 kB
06/Aug/19 9:22 PM

Issue Links

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(2 mentioned in)

Activity

People

Assignee:: Rizwan Mahmood

Reporter:: Asad Raza (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 06/Aug/19 9:22 PM

Updated:: 13/Dec/23 8:26 PM

Resolved:: 22/Oct/19 4:55 PM

Time Tracking

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Remaining:

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Logged:

1h 30m