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  1. Chat Solution
  2. CSN-2154

Agent Gadget(CRM) ->UI Issues. See description

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Details

    • Bug
    • Status: Resolved
    • Minor
    • Resolution: Fixed
    • None
    • None
    • Agent Gadget, UI
    • None

    Description

      When, in the browser, the zoom is at 100% the following UI issues occur in agent gadget, which is not acceptable according to the business point of view:

      • Emoji box cuts out
      • Long Name cuts out when the agent is in offered state
      • When chat is active the channel icon is compressed.
      • In case of no agent available, the 'no agent available' text cuts out of the screen.
      • Any feature name bubble i.e transfer, participants etc. on mouse hover, overlap due to less area.
      • Any image which is in landscape cuts out in agent gadget(Thumbnail and Long name)
      • Max Character count doesn't show in Agent Gadget
      • Whisper Message toggle is in an appropriate position.

      P.S All these issues don't occur if browser zoom is less then 90%

      Attachments

        1. long name.jpg
          long name.jpg
          100 kB
        2. long name 1.jpg
          long name 1.jpg
          16 kB
        3. sup whisper.jpg
          sup whisper.jpg
          26 kB
        4. u.jpg
          u.jpg
          30 kB
        5. UI issue agent gadget in CRM(3).png.jpg
          UI issue agent gadget in CRM(3).png.jpg
          121 kB
        6. UI issue agent gadget in CRM(4).png.jpg
          UI issue agent gadget in CRM(4).png.jpg
          27 kB
        7. UI issue agent gadget in CRM(5).png.jpg
          UI issue agent gadget in CRM(5).png.jpg
          24 kB

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            People

              rizwan.mahmood Rizwan Mahmood
              asad.raza Asad Raza (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: