Details
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Bug
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Status: Resolved
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Critical
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Resolution: Fixed
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None
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None
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CRM Connector (CRMCONNECT)
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Sprint 13 CTI 12 Sep - 25 Sep, Sprint 14 CTI 26 Sep - 9 Oct
Description
- Chat initiated by the user
- Agent accepts the chat
- No chat is shown in agent gadget. And from the customer side messages are sending and agent also getting notification of every message.
- Agent refreshes the browser and logs in again and all chats are showing.
- Agent ends all chats and new chat requests come in and agent accepts it and same issue occurs.
