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  1. Chat Solution
  2. CSN-2399

Agent gadget takes too much time to login or doesn't login sometimes specially when using in CRM

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Details

    • Bug
    • Status: Resolved
    • Major
    • Resolution: Fixed
    • None
    • chat 3.9.4
    • Agent Gadget
    • CRM Connector (CRMCONNECT)
    • Sprint 14 CTI 26 Sep - 9 Oct, Sprint 15 CTI 10 Oct - 23 Oct, Sprint 16 CTI 24 Oct - 6 Nov, Sprint 17 CTI 7 Nov - 20 Nov, Sprint 18 CTI 21 Nov - 04 Dec, Sprint 19 CTI 05 Dec - 18 Dec, Sprint 20 CTI 19 Dec - 1 Jan, Sprint 21 CTI 2 Jan - 15 Jan, Sprint 22 CTI 16 Jan - 29 Jan, Sprint 23 CTI 30 Jan - 12 Feb

    Description

      The agent is unable to load in CRM after giving all credentials. This issue resolves if we access agent gadget with URL and login into it and logouts from it and then login again in CRM.

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              awais.aslam Awais Aslam
              asad.raza Asad Raza (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: