Details
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Story Bug
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Status: Resolved
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Major
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Resolution: Fixed
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None
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None
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CRM Connector (CRMCONNECT)
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Sprint 14 CTI 26 Sep - 9 Oct, Sprint 15 CTI 10 Oct - 23 Oct
Description
When supervisor is in Chats Tab and Agent sends a Hand Raise request then the "Chat Request" text is written on the notification instead of "Hand Raise Request" Text.
The Notification bar is also empty where it should be the agent's alias who is requesting for hand raise.