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  1. Chat Solution
  2. CSN-2050 Agent gadget quick UI fixes
  3. CSN-2438

Agent Gadget Supervisor->> Hand Request Notification in chats tab is not handled properly.See Description and Screen Shot.

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Details

    • Story Bug
    • Status: Resolved
    • Major
    • Resolution: Fixed
    • None
    • chat 3.9
    • Agent Gadget
    • None
    • CRM Connector (CRMCONNECT)
    • Sprint 14 CTI 26 Sep - 9 Oct, Sprint 15 CTI 10 Oct - 23 Oct

    Description

      When supervisor is in Chats Tab and Agent sends a Hand Raise request then the "Chat Request" text is written on the notification instead of "Hand Raise Request" Text.
      The Notification bar is also empty where it should be the agent's alias who is requesting for hand raise.

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            rizwan.mahmood Rizwan Mahmood
            asad.raza Asad Raza (Inactive)
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            Dates

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              Updated:
              Resolved:

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                45m