[CSN-2468] Customer Gadget-> If customer initiates chat while agent has not join the conversation and EWT bar appears then last message of customer hides behind that bar. - Jira

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Details

Type: Bug
Status: Resolved
Priority: Minor
Resolution: Fixed
Affects Version/s: None
Fix Version/s: chat 3.9.3
Component/s: Customer Gadget
Labels:
None

Account:
CRM Connector (CRMCONNECT)
Epic Link:
Embeddable Customer gadget UI Improvements 3.7/3.8

Description

When a customer initiates chat and sends many messages and no agent is available, ewt/queue bar appears at the bottom of the gadget and the last message gets hidden behind the bar.
inactivity message will also get hidden behind it if more retries are set.

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messgae hidden.jpg
57 kB
03/Oct/19 7:07 PM

Issue Links

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(1 mentioned in)

Activity

People

Assignee:: Farhan Maqbool

Reporter:: Asad Raza (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Dates

Created:: 03/Oct/19 7:09 PM

Updated:: 13/Dec/23 8:26 PM

Resolved:: 17/Dec/19 5:17 PM

Time Tracking

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1h 20m