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  1. Chat Solution
  2. CSN-2479

Supervisor-> If supervisor barge-in in the chat then a square indication appears on customer profile icon.See description.

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Details

    • Bug
    • Status: Resolved
    • Minor
    • Resolution: Done
    • None
    • None
    • Agent Gadget
    • None
    • CRM Connector (CRMCONNECT)

    Description

      If the supervisor barge-in in the chat then a square indication appears on the customer profile icon. 
      Whereas when the supervisor accepts hand raise request this behaviour doesn't occur.

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              rizwan.mahmood Rizwan Mahmood
              asad.raza Asad Raza (Inactive)
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                Created:
                Updated:
                Resolved: