Details
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Story Bug
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Status: Resolved
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Major
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Resolution: Fixed
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None
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None
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CRM Connector (CRMCONNECT)
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Sprint 14 CTI 26 Sep - 9 Oct, Sprint 15 CTI 10 Oct - 23 Oct, Sprint 16 CTI 24 Oct - 6 Nov
Description
EWT_MAX_POSITION= 3
10 chats are initiated and the queue position is incremented to 10.
Expected Behavior: Queue position should remain to 3 for other chats.