Details
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Story Bug
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Status: Resolved
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Major
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Resolution: Won't Fix
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None
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None
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None
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CRM Connector (CRMCONNECT)
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Sprint 12 CTI 29 Aug - 11 Sep, Sprint 13 CTI 12 Sep - 25 Sep, Sprint 14 CTI 26 Sep - 9 Oct, Sprint 15 CTI 10 Oct - 23 Oct, Sprint 16 CTI 24 Oct - 6 Nov
Description
When a phone number is entered with + like +92_______ in selenium, then agent receives special characters in the phone number field and request notification to. Chat history is also not showing against this phone number.
The number was showing like this in agent gadget: %2B923415422789
Attachments
Issue Links
- is blocked by
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CSN-2491 Chat history is not showing against a number when + is used with phone numner.
- Resolved