[CSN-2491] Chat history is not showing against a number when + is used with phone numner. - Jira

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Details

Type: Story Bug
Status: Resolved
Priority: Major
Resolution: Won't Fix
Affects Version/s: None
Fix Version/s: chat 3.9
Component/s: None
Labels:
None

Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 12 CTI 29 Aug - 11 Sep, Sprint 13 CTI 12 Sep - 25 Sep, Sprint 14 CTI 26 Sep - 9 Oct, Sprint 15 CTI 10 Oct - 23 Oct, Sprint 16 CTI 24 Oct - 6 Nov

Description

Whenever a phone number is entered with + in selenium, the agent received special characters with phone number and when that phone number is placed in chat history URL, no data is shown on the page.

Both %2B923415422789 & +923415422789 was placed in refid in chat history URL.

Attachments

Issue Links

blocks

CSN-2490 Receiving Unicode in phone number field in Agent Gadget when + is used with phone number

Resolved

Activity

People

Assignee:: Omar Iqbal (Inactive)

Reporter:: Asad Raza (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 06/Oct/19 4:54 PM

Updated:: 21/Aug/23 1:08 PM

Resolved:: 07/Oct/19 1:39 PM

Time Tracking

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30m