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  1. Chat Solution
  2. CSN-2492

Database Reporting-> If chat is ended by agent, the start time is getting null.

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Details

    • Bug
    • Status: Resolved
    • Major
    • Resolution: Fixed
    • None
    • chat 3.9
    • None
    • None
    • CRM Connector (CRMCONNECT)
    • Sprint 14 CTI 26 Sep - 9 Oct, Sprint 15 CTI 10 Oct - 23 Oct

    Description

      The scenario is not known yet.

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          is caused by

          Bug - A problem which impairs or prevents the functions of the product. CSN-2472 Reports-> In case of RONA, no 2nd leg is creating in database.

          • Major - Major loss of function.
          • Resolved

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            People

              awais.aslam Awais Aslam
              asad.raza Asad Raza (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: