[CSN-2592] Agent Gadget->> When file is sent from any channel then messages counter is 2 with 2 notifications sounds.See Description. - Jira

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Details

Type: Bug
Status: Resolved
Priority: Minor
Resolution: Fixed
Affects Version/s: chat 3.9, chat 3.8.8
Fix Version/s: None
Component/s: Agent Gadget
Labels:
None

Account:
CRM Connector (CRMCONNECT)
Epic Link:
Agent gadget enhancements phase 1

Description

If more than 1 chats are active on agent gadget and the user, whom the agent is not interacting, sends any file to an agent then on counter 2 is showing with a double notification sound.

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FIle message counter..jpg
48 kB
13/Oct/19 1:43 PM

Issue Links

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

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Activity

People

Assignee:: Aqsa Naeem

Reporter:: Asad Raza (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 13/Oct/19 1:44 PM

Updated:: 13/Dec/23 8:26 PM

Resolved:: 02/Apr/21 5:41 PM