[CSN-2605] Agent is getting a message, sent by customer, with a delay and different time steps are showing on both sides.See description. - Jira

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Details

Type: Bug
Status: Resolved
Priority: Minor
Resolution: Fixed
Affects Version/s: chat 3.9
Fix Version/s: chat 3.9.3
Component/s: None
Labels:
None

Account:
CRM Connector (CRMCONNECT)
Epic Link:
Product Bugs Phase 1

Description

If the bot is down and the customer sends a message then the agent receives a message with a delay and different timestamp.

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agent time.png
35 kB
14/Oct/19 1:18 PM
Customer time.png
18 kB
14/Oct/19 1:18 PM

Activity

People

Assignee:: Rizwan Mahmood

Reporter:: Asad Raza (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Dates

Created:: 14/Oct/19 1:18 PM

Updated:: 21/Aug/23 1:07 PM

Resolved:: 16/Jan/20 1:48 PM