[CSN-2805] Customer Gadget->>Chat doesn't end from inactivity, if initiated from same number. - Jira

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Details

Type: Bug
Status: Resolved
Priority: Minor
Resolution: Fixed
Affects Version/s: None
Fix Version/s: chat 3.9.3
Component/s: Customer Gadget
Labels:
None

Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 18 CTI 21 Nov - 04 Dec, Sprint 19 CTI 05 Dec - 18 Dec
Epic Link:
Product Bugs Phase 2

Description

Chat initiated from a number.
Agent accepts the chat and chat is active.
Chat is initiated again from the same number.
The chat doesn't end from the inactivity and no inactivity message shows on customer gadget when the second time chat is initiated.

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Activity

People

Assignee:: Rizwan Mahmood

Reporter:: Asad Raza (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Dates

Created:: 06/Nov/19 11:32 AM

Updated:: 13/Dec/23 8:26 PM

Resolved:: 17/Dec/19 5:17 PM