Details
-
Bug
-
Status: Resolved
-
Major
-
Resolution: Won't Fix
-
chat 3.10.0
-
None
-
None
-
CRM Connector (CRMCONNECT)
Description
- Chat is initiated by the customer.
- The bot gives a response.
- Stop the bot connector. (chat is already routed to the agent if available)
- Start the bot connector.
Attachments
Issue Links
- created
-
CSN-2852 Verify that chat resumes between bot and customer on bot connector restore.
- Open
- Affects test execution of
-
CSN-2852 Verify that chat resumes between bot and customer on bot connector restore. (Chat Solution/3.9.1.PTCL.1.1.0/Rasa 1.x) FAIL
-
CSN-2852 Verify that chat resumes between bot and customer on bot connector restore. (Chat Solution/chat 3.9.3/Rasa 1.x) FAIL
- mentioned in
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...