[CSN-2997] Customer Gadget->> Inactivity time is not resetting after any activity. See description. - Jira

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Details

Type: Bug
Status: Resolved
Priority: Major
Resolution: Done
Affects Version/s: None
Fix Version/s: chat 3.9.3
Component/s: Customer Gadget
Labels:
None

Account:
CRM Connector (CRMCONNECT)

Description

Chat is initiated from the web gadget.
Customer sends a message and does nothing.
After 1st inactivity timeout message customer sends the 2nd message but inactivity timeout doesn't reset and chat gets ended after total inactivity timeout.

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Issue Links

created

CSN-2998 Verify that inactivity timeout resets when customer/agent sends a message.

Open

Affects test execution of

CSN-2998 Verify that inactivity timeout resets when customer/agent sends a message. (Chat Solution/chat 3.9.3/Customer Gadget) FAIL

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(4 mentioned in)

Activity

People

Assignee:: Rabi Haider

Reporter:: Asad Raza (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Dates

Created:: 16/Dec/19 3:07 PM

Updated:: 13/Dec/23 8:26 PM

Resolved:: 01/Jan/20 2:30 PM

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