Details
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Story
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Status: Resolved
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Major
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Resolution: Done
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None
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None
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CRM Connector (CRMCONNECT)
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Sprint 22 CTI 16 Jan - 29 Jan, Sprint 23 CTI 30 Jan - 12 Feb, Sprint 25 CTI 27 Feb - 11 Mar, Sprint 26 CTI 12 Mar - 25 Mar, Sprint 27 CTI 30 Mar - 13 Apr, Sprint 28 CTI 15 Apr - 28 Apr, Sprint 29 CTI 4 May - 15 May, Sprint 30 CTI 28 May - 10 Jun
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7
Description
See confluence page
Attachments
Issue Links
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1.
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Implement Priority Queue |
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Resolved | Awais Aslam |
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2.
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Implement Unit Tests for PriorityQueue |
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Resolved | Awais Aslam |
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3.
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Calculate / Derive Priority Weightage from Customer Labels |
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Resolved | Awais Aslam |
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4.
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Test Priority Routing |
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Resolved | Faisal Nawaz (Inactive) |
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5.
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Add Label Mapping Form in MRE Frontend |
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Resolved | Awais Aslam |
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6.
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Develop an API for LABELS тнд PRIORITY mapping in Mre Microservice |
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Resolved | Awais Aslam |
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7.
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MRE shows NullPointerException on calling api 'agentstats' ..Logs are attached |
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Resolved | Awais Aslam | |||||||||
8.
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MRE is showing Standalone True in logs whereas it is configured with CC.See screenshot |
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Resolved | Awais Aslam |
