[CSN-3274] Reporting->> Getting ended by Agent instead of Network. See description. - Jira

XML

Word

Printable

Details

Type: Bug
Status: Open
Priority: Minor
Resolution: Unresolved
Affects Version/s: None
Fix Version/s: None
Component/s: None
Labels:
None

Account:
CRM Connector (CRMCONNECT)

Description

Chat initiated by customer.
Agent accepts the chat.
Agent refreshes the browser.
Customer sends messages.
Agent logins again.
Chat routes to Agent.
Getting ended by Agent instead of Network.

Attachments

Issue Links

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(1 mentioned in)

Activity

People

Assignee:: Awais Aslam

Reporter:: Asad Raza (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Dates

Created:: 13/Feb/20 12:09 PM

Updated:: 13/Dec/23 8:25 PM