[CSN-3361] Customer Gadget>> Sorry message screen appears when user refreshes the browser. - Jira

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Details

Type: Bug
Status: Resolved
Priority: Minor
Resolution: Cannot Reproduce
Affects Version/s: chat 3.9.4
Fix Version/s: chat 3.12.1
Component/s: Customer Gadget
Labels:
None

Account:
CRM Connector (CRMCONNECT)
Epic Link:
Release HC 3.12

Description

During an active conversation, if the user refreshes the browser, the sorry message screen appears for few seconds.

Same Issue occurs when call back is initiated and working hour message appears before call back successful message.

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Screenshot_1.jpg
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19/Feb/20 3:28 PM

Issue Links

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(25 mentioned in)

Activity

People

Assignee:: Aqsa Naeem

Reporter:: Asad Raza (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 19/Feb/20 3:28 PM

Updated:: 13/Dec/23 8:26 PM

Resolved:: 25/Nov/20 11:39 AM