[CSN-3709] chat transfer & add agents shows "NO agent availble" while other agents are in ready state ,,,already. - Jira

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Details

Type: Bug
Status: Resolved
Priority: Critical
Resolution: Done
Affects Version/s: None
Fix Version/s: chat 3.10.0
Component/s: Agent Gadget
Labels:
None

Account:
CRM Connector (CRMCONNECT)
Epic Link:
Release HC 3.10.1

Description

3 different agents are logged-in and in ready state
customer initiate the chat.
agent recieved chat successfully.
but transfer chat & add agent dont shows other Agents availability.
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09/Jun/20 7:24 PM
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09/Jun/20 7:24 PM

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People

Assignee:: Awais Aslam

Reporter:: Umar Shahid (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 09/Jun/20 7:24 PM

Updated:: 13/Dec/23 8:25 PM

Resolved:: 10/Jun/20 3:04 PM