[CSN-3750] Messages count notification shows double at agent side. see description. - Jira

XML

Word

Printable

Details

Type: Bug
Status: Resolved
Priority: Major
Resolution: Fixed
Affects Version/s: chat 3.12.1
Fix Version/s: chat 3.13.0
Component/s: Agent Gadget
Labels:
- hybrid-chat

Account:
CRM Connector (CRMCONNECT)
Sprint:
HC Sprint-37 (28 Sep - 9 Oct), Lifeline Dec 1-8
Epic Link:
LL Requests Q420

Description

-Initiate multiple chats..
-Sent 1 message from customer but it shows 3 msgs as notification.. actual message count is correct though.

Attachments

Attachments

- Sort By Name
- Sort By Date
- Ascending
- Descending
- Thumbnails
- List
- Download All

sukagdoe.PNG
14 kB
06/Jul/20 7:02 PM

Issue Links

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(13 mentioned in)

Activity

People

Assignee:: Rizwan Mahmood

Reporter:: Umar Shahid (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 4 Start watching this issue

Dates

Created:: 06/Jul/20 7:04 PM

Updated:: 13/Dec/23 8:26 PM

Resolved:: 05/Dec/20 2:23 PM