[CSN-3876] Comm Server & UMM are unable to bypass encrypted Finesse Certificates - Jira

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Details

Type: Bug
Status: Resolved
Priority: Major
Resolution: Fixed
Affects Version/s: None
Fix Version/s: chat 3.10.2
Component/s: communication server, umm
Labels:
None

Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 33 CTI 20 Jul - 31 Jul, Sprint 34 CTI 6 Aug - 19 Aug
Epic Link:
Release HC 3.10.2

Description

We faced this issue in lifeline environment. They updated the finesse certificate after deployment after that agent was unable to login and they were unable to synchronize the users from Finesse in umm.

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Activity

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Assignee:: Awais Aslam

Reporter:: Faisal Nawaz (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 04/Aug/20 12:34 PM

Updated:: 13/Dec/23 8:25 PM

Resolved:: 20/Aug/20 10:55 AM

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