Details
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Bug
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Status: Resolved
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Minor
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Resolution: Fixed
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None
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None
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None
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CRM Connector (CRMCONNECT)
Description
if the cursor is in between the text and we press enter to send the message, it will break the line and the text is being sent.
see attachment
The line break shouldn't happen. The line break should happen only when the user (customer/agent) types Shift+Enter.
This is line 1 \n and this is line 2 with bold and italic characters.
Shown As
This is line 1
and this is line 2 with bold and italic characters.