[CSN-3932] If FirewallD is disabled then bot is not being connected properly and no suggestions were being shown - Jira

XML

Word

Printable

Details

Type: Story Bug
Status: Resolved
Priority: Major
Resolution: Done
Affects Version/s: None
Fix Version/s: chat 3.10.1
Component/s: None
Labels:
None

Account:
CRM Connector (CRMCONNECT)
Sprint:
Sprint 33 CTI 20 Jul - 31 Jul, Sprint 34 CTI 6 Aug - 19 Aug, Sprint 35 CTI 24 Aug - 4 Sep, Sprint 36 CTI 9 Sep - 22 Sep, HC Sprint-37 (28 Sep - 9 Oct)

Description

Chat solution was deployed when FirewallD was disabled and when I connected the Bot it didn't show suggestions. nasir.mehmood enabled firewallD and re-deployed system and it started working OK.

Attachments

Activity

People

Assignee:: Nasir Mehmood

Reporter:: Jehanzeb Riaz

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 26/Aug/20 3:38 PM

Updated:: 16/Oct/20 5:04 PM

Resolved:: 16/Oct/20 5:04 PM