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  1. Chat Solution
  2. CSN-4325

Whatsapp--> some customers did not get response from bot.

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Details

    • Bug
    • Status: Resolved
    • Critical
    • Resolution: Fixed
    • chat 3.12.1
    • chat 3.13.0
    • bot-connector
    • None
    • Software (SOFTWARE)
    • HC Sprint-43 (11 Jan - 22 Jan), HC Sprint-44 (27 Jan - 10 Feb), Sprint# 45 (Feb 15 - Feb 26)

    Description

      Bot was responding to all conversations in the start of test
      After a bit , bot connector stop responding to several customer on whatsapp

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            rizwan.mahmood Rizwan Mahmood
            aqsa.naeem Aqsa Naeem
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            Dates

              Created:
              Updated:
              Resolved: