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  1. Chat Solution
  2. CSN-4337

Customer message is being sent in 30 to 40 sec on web channel.

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Details

    • Bug
    • Status: Resolved
    • Major
    • Resolution: Fixed
    • chat 3.12.1
    • chat 3.13.0
    • Customer Gadget
    • None
    • Software (SOFTWARE)
    • HC Sprint-43 (11 Jan - 22 Jan), HC Sprint-44 (27 Jan - 10 Feb), Sprint# 45 (Feb 15 - Feb 26)

    Description

      scenario:

      3000 chats , rampup delay = 1 sec , reply delay = 5 sec

      • Bot response is slow (10 to 20 sec)
        -Customer messages take some time to be sent.
        -experiencing some technical problem error occurs repeatedly.

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            rizwan.mahmood Rizwan Mahmood
            aqsa.naeem Aqsa Naeem
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            Dates

              Created:
              Updated:
              Resolved: