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  1. Chat Solution
  2. CSN-4388

MMS(image) availability in chat transcript /interaction button

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    • International Projects (InternationalProjects)
    • HC Sprint-43 (11 Jan - 22 Jan), HC Sprint-44 (27 Jan - 10 Feb)
    • 3

    Description

      currently, the MMS received by customer is only available in agent history and customer want to have same on chat transcript as well as in interaction history. 

      • the MMS should also be visible on the view-interactions opened from view interactions in Send SMS.

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              rizwan.mahmood Rizwan Mahmood
              talha.anjum Talha Anjum (Inactive)
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