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  1. Chat Solution
  2. CSN-4401

Update the Task Routing Conditions documentation

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Details

    • Story
    • Status: Resolved
    • Minor
    • Resolution: Fixed
    • None
    • None
    • MRE
    • Software (SOFTWARE)
    • Sprint# 45 (Feb 15 - Feb 26)

    Description

      The conditions to route a task to an agent need to be updated. Check with Awais and document the possibilities and some examples here: http://docs.expertflow.com/x/IALUBQ

      Check the Conditions for a task to be routed section.

      We also already have some Media Blending scenarios documented here: http://docs.expertflow.com/x/hQDUBQ under the section, Media Blending.

      Please review and update the same on the page above.

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            jawad.bokhari Jawad Bokhari
            ammara.bokhari Ammara Bokhari
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              Updated:
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