Details
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Story
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Status: Resolved
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Minor
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Resolution: Fixed
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None
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None
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Software (SOFTWARE)
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Sprint# 45 (Feb 15 - Feb 26)
Description
The conditions to route a task to an agent need to be updated. Check with Awais and document the possibilities and some examples here: http://docs.expertflow.com/x/IALUBQ
Check the Conditions for a task to be routed section.
We also already have some Media Blending scenarios documented here: http://docs.expertflow.com/x/hQDUBQ under the section, Media Blending.
Please review and update the same on the page above.