Details
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Bug
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Status: Resolved
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Major
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Resolution: Done
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None
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None
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None
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Software (SOFTWARE)
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Sprint# 47 (22 Mar - 4 Apr)
Description
Login to the agent makes it to ready state.
Initiate the chat from the customer with Name: Hamza, Phone No: 03366115142.
Send Hello message from the agent, the inactivity timeout starts.
Close the customer window.
Again initiate the chat from the customer with the same Name: Hamza, Phone No: 03366115142.
The inactivity timeout restarted.