[CSN-4662] why Rasa tracker is reset on the first message of user in facebook channel - Jira

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Type: Story
Status: Re-opened
Priority: Minor
Resolution: Unresolved
Affects Version/s: None
Fix Version/s: None
Component/s: bot-connector
Labels:
- project-dev

Account:
Software (SOFTWARE)
Sprint:
Sprint# 50 (10 May - 21 May), Sprint# 51 (26 May - 8 Jun)

Description

On system activity in bot-connector send an intent with input_channel field to Rasa, to identify channel and queue on system activity
why Rasa tracker reset on first user message in Facebook channel (issue rise during Eid holidays in Telenor bot)

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Assignee:: Rabi Haider

Reporter:: Ehtasham Ul-Haq

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 17/May/21 10:59 AM

Updated:: 26/Aug/22 10:31 AM

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4h 50m