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  1. Chat Solution
  2. CSN-4747

HA--> Getting error on customer side after initiating a chat.

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Details

    • Bug
    • Status: Resolved
    • Major
    • Resolution: Duplicate
    • chat 3.15.1
    • chat 3.16.0
    • None
    • None
    • Software (SOFTWARE)
    • Sprint# 51 (26 May - 8 Jun)

    Description

      Chat is not being initiated from customer. getting error "We are experiencing some technical problem with our server."

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          1234.PNG
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        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. CSN-4766 Customer gadget can't connect to Chat server due to duplicate slash after FQDN

          • Critical - Crashes, loss of data, severe memory leak.
          • Resolved

          Activity

            People

              rizwan.mahmood Rizwan Mahmood
              aqsa.naeem Aqsa Naeem
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              Dates

                Created:
                Updated:
                Resolved: