[CSN-4770] MRE-UI is not updating changes for existing agent IDs and displaying old info of agents - Jira

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Type: Bug
Status: Resolved
Priority: Critical
Resolution: Fixed
Affects Version/s: chat 3.15.0
Fix Version/s: chat 3.15.1
Component/s: MRE, reporting, umm
Labels:
- hybrid-chat

Account:
Pakistan (PK)
Epic Link:
HC Ops Sprint# 50

Description

Make changes in agent first name, last name on UCCE
Re-sync agents in UMM
Latest info is being displayed in UMM
Verify the same agent in MRE-UI
Previous info is being shown and latest one is not updated, hence the reporting DB has same old info for agents and it is effecting reports too.

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Assignee:: Awais Aslam

Reporter:: Usman Javaid (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 18/May/21 3:39 PM

Updated:: 15/Jun/21 9:13 AM

Resolved:: 21/May/21 6:18 PM

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