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  1. Chat Solution
  2. CSN-4771

Unexpected ACK caused Reporting Connector cancel AMQ subscription

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    Description

      Cause

      Reporting Connector receives unexpected (duplicate) acknowledgement of a message-id. The connector unsubscribes from AMQ and never re-subscribes.

      Impact

      All the reporting events are piled up in the queue.

      Quick Fix

      Restart the Reporting Connector

      Permanent Fix

      Fixed in 3.15.1. The Connector re-subscribes in case AMQ subscription ends due to such reasons.

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            rizwan.mahmood Rizwan Mahmood
            Javaid Usman Javaid (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: